Key Info: Questions and Answers

Q: Does Jenny Offer her Modalities Individually?

A: No, not at this time for new clients. After working with hundreds of clients over several years, Jenny began to notice a clear pattern: clients who followed her recommended combination of modalities and session frequency consistently experienced faster healing and more meaningful, lasting results. In contrast, those who chose a single modality or set their own timelines often struggled to achieve the same depth of transformation.

Jenny views all her modalities – Biofeedback, Hypnosis, Past Life Regression, Reiki, and Mindset Coaching – as essential tools in her healing toolbox. Just as a carpenter wouldn’t use only a hammer to build a house, Jenny does not rely on just one method to support deep healing. When a potential client requests only one service, for example hypnosis, Jenny is already assessing the bigger picture. In most cases, a single modality simply isn't enough to address the root cause of what’s going on. For this reason, Jenny offers customized healing journeys that blend multiple tools over a set number of sessions and timeframe, which is tailored to the client’s unique needs and goals.

Q: Does Jenny Work with Children?

A: No, not at this time. (She occasionally works with teenagers (15+) on a case-by-case basis, please see Thriving Teen program)

Q: Does Jenny Work with Specific Conditions?

A: Yes, but on a limited basis. Please See Hello Healing Program or contact Jenny directly for more details and to see if your condition is within her area of expertise.

Q: What is the Cost?

A: All pricing is listed at the bottom of each program's page. Otherwise click on "Book Now" to see pricing on scheduling software.

Q: What is the Cancellation/Reschedule Policy?

A: A minimum of 48-hours notice is required to cancel or reschedule a session. If you notify Jenny before the 48-hour window, your session can be transferred to another day/time without penalty. If you cancel or reschedule within 48 hours or do not show up for your scheduled session, you are responsible for the full session fee and the session will be forfeited. If you arrive late, your session will still end at the originally scheduled time. In the case of unexpected emergencies (such as illness/medical situation, vehicle trouble, or severe weather), please contact Jenny as soon as possible at (262) 364-9888 to discuss your circumstance. Thank you for understanding and respecting this policy as it allows for fairness and flow to all clients and Jenny.

Q: What is the Financial Policy?

A: Payment is required at the time of scheduling. Soul Journey Wellness is a private-pay practice and is not contracted with any insurance providers, meaning clients are responsible for all payments directly. Please note that all sales are final. There are no refunds or partial refunds once a service is purchased or scheduled. This policy applies to all pre-payments, programs, individual sessions, memberships, packages, gift-certificates, etc. Thank you for your understanding and for honoring this policy as it helps ensure consistency and fairness for all clients and supports the energetic commitment behind your healing journey.

Q: What is Quantum INDIGO Biofeedback?

A: Within a few minutes of being connected to the biofeedback device with head/wrist/ankle harnesses, the INDIGO Biofeedback System can detect and retrain thousands of stress reactions - whether they are mental/emotional, physical, or energetic/spiritual. Using mild electrical impulses that measure skin temperature known as Electro Dermal Response (EDR), biofeedback teaches an individual to make subtle bodily changes to achieve desired results. For Virtual sessions, Quantum Biofeedback is utilized, which uses bio-energetic fields to scan for imbalances in the body and provide feedback to correct them. So simply put, it brings balance back to your body/mind and resets patterns that are not beneficial.

Through both personalized and preset training programs, Biofeedback can assist your body with creating healthier patterns to help with:

Stress Reduction
Muscle Re-Education
Relaxation Training
Pain Management
Brainwave Relaxation Training

Q: What is Usui Reiki with Intuitive Insights?

A: Reiki (pronounced ray-key) is a form of energy healing that utilizes a hands-on approach for channeling life force energy to help promote stress reduction, relaxation, and a healing response. When energy is blocked and not flowing in the body and mind, then there is a struggle to function effectively, which can result in stress, illness, pain, etc. Reiki helps to increase life force energy, which helps to balance the body/mind and allow them to feel better and operate more efficiently. While Reiki is spiritual in nature, it is not connected to religion and does not require certain beliefs.

During Reiki, Jenny gently places her hands on different body parts (such as head, shoulders, wrists, knees, ankles, and even chakras) to channel Reiki energy. The individual is fully clothed at all times. Jenny often receives Intuitive Insights while channeling Reiki and she shares them with clients that are interested in hearing them. She also incorporates essential oils, oracle cards, tuning forks, ocean drum, chakra chimes, etc when requested for in-person sessions.

Q: What is Meta Hypnosis/Hypnotherapy?

A: Hypnosis is a deeply relaxed subconscious state (you are super aware and in control at all times) that allows an individual to not only get to the root of issues, but to integrate healing. Our everyday mind is conscious, which accounts for around 10%, so by accessing the other 90% subconscious mind is where the "magic" happens as Jenny likes to say! This is because the subconscious mind controls the beliefs and actions that we unconsciously do. Often individuals confuse hypnosis with being "in a trance" and worry that they will not be secure, but it is actually the opposite and you will remember everything from your session (it will feel like a guided meditation). Two more common misconceptions are that you will be made to do something you do not want to do (like cluck like a chicken, which is considered stage hypnotism for entertainment purposes) or that you will get "stuck" in a hypnotic state (not possible as you will either fall asleep or open your eyes). Hypnosis can apply to mental/emotional, physical, and energetic/spiritual categories.

Hypnosis is safe, effective, and evidence based (In a scientific study, hypnotherapy showed to have a 93% success rate after 6 sessions as compared to behavior therapy which showed to have a 72% success rate after 22 sessions, and psychoanalysis which showed to have a 38% success rate after 600 sessions - Source: Barrios, Alfred A. “Hypnotherapy: A Reappraisal,” Psychotherapy: Theory, Research and Practice).

Please Note: Jenny does NOT specialize in nicotine addiction (smoking cessation hypnosis) at this time and is not qualified to work with drug/alcohol addiction. Thank you.

Q: What is Past Life Regression (PLR) Hypnosis?

A: PLR is a specific type of hypnosis that Jenny is also certified in that has all the same benefits as Meta Hypnosis/Hypnotherapy except that it focuses on past lives versus just this life. By accessing past lives and seeing parallels or connections to this life can be deeply beneficial with helping to resolve ongoing issues or to gain spiritual insights into this life. PLR can also apply to mental/emotional, physical, and energetic/spiritual categories. Not everyone believes in past lives, so this type of hypnosis is only used with clients that request it.